When Emergency Strikes, Energo Answers the Call - Energo

When Emergency Strikes, Energo Answers the Call

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A big part of being able to call ourselves a premier full-service energy company in New York City is making sure our customers can rely on us 7 days a week, 365 days a year. This is the city that doesn’t sleep, and neither does Energo! We keep a team of highly-trained technicians available to promptly answer your call when an emergency strikes.

 

Whether it’s a no-heat situation in an apartment building in The Bronx or a fuel leak at a hospital in Downtown Manhattan, Energo has the tools and the team to quickly resolve your emergency situation.

 

Energo Emergency Services Include:

  1. Year-Round Solutions: Every season offers something different to look forward to, but also carries a different set of potential problems for large-scale HVAC systems. We pride ourselves in being a one-stop energy shop for our customers, and that means answering your emergency calls 365 days a year. Our highly skilled technicians are trained to repair nearly every heating, cooling, and refrigeration system available.

 

  1. Prompt Response Time: We don’t waste a second when you call. Every minute counts, and we guarantee that we will dispatch a technician as quickly as possible to minimize any downtime. The safety of our customers is priority number one.

 

  1. Customer Satisfaction: Your comfort is our concern at Energo. We take pride in knowing our customers trust us to provide fast and efficient solutions during an emergency. We also help protect your equipment by providing preventive maintenanceoil tank treatments, and other energy-efficient services to maximize comfort and minimize problems.

 

If you experience any of the following issues, call us immediately:

  • Signs of tank corrosion
  • Abnormal sounds and odors around equipment
  • Serious fuel leaks or spillage
  • Pilot light is any color other than blue
  • Insufficient airflow
  • Circuit breakers keep tripping
  • System isn’t keeping temperature (too hot or too cold)

 

An emergency call is one we never want to receive, but as an Energo customer, you can rest assured that you will receive the highest level of service as quickly as possible.

 

For an emergency service, call us at 1-888-378-9898  

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On May 1st, 2024, Energo Power and Gas, LLC (“Energo”) and Sprague Operating Resources, LLC (“Sprague”) finalized an asset purchase agreement whereby Energo’s natural gas operations will be transitioned over time to Sprague.

This transaction does not affect Energo’s heating oil and mechanical services divisions.

Please review our FAQ page for more information.